This week is Customer Service Week, which is celebrated world-wide (Zimbabwe included) every year during the first full week of October.
This year’s theme is “Excellence Happens Here”.
The week, which runs from October 2 to 5, is devoted to recognising the importance of customer service and honouring people who serve and support customers with the highest degree of care and professionalism.
It is also a time when corporates take the opportunity to appreciate their customers.
Who celebrates Customer Service Week?
Each year thousands of companies in Zimbabwe and around the world celebrate Customer Service Week.
They represent leading financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, not-for-profit, and educational institutions and organisations, as well as government agencies and others.
Why should you celebrate?
Customer Service Week provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in every organisation.
It helps to raise company-wide awareness of the importance of customer service, thank various departments for their support and remind customers of the company’s commitment to customer satisfaction.
Celebrating Customer Service Week the Zimnat way
The Zimnat Group is driven by a vision to empower the company and its clients to reach their full potential with the intention of making life better for its customers.
In support of this vision and purpose, one of the key strategic thrusts for the group is Customer Experience, ie always striving to wow the customer through delivering an exceptional customer experience.
In this light, this week at Zimnat is filled with fun and appreciation activities for our clients ranging from branded give-aways to photo booths and games.
Zimnat takes this opportunity to express its appreciation of its clients, as they are the very life blood of our business.
Visit our branches country wide to be a part of our promotions and stand a chance to win fantastic prizes.
Zimnat Making life better.